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Utilización de recursos sanitarios y sociales por parte de personas con COVID
persistente y su relación con la sintomatología persistente: estudio
secundario descriptivo y correlacional
The use of health and social resources by people with persistent COVID and
its relationship with persistent symptomatology: A secondary descriptive and
correlational study.
Sergio Lafita Mainz 1,2, Natalia Formento Marín1,2, Susana Aldecoa Landesa3, Diego Oliván2, Mª
Mar Martínez Pecharroman1,2*, Raquel Refusta Ainaga1,2 & Isabel Blasco González 1,2.
1. Servicio Aragonés de Salud. España.
2. Instituto de Investigación Sanitaria de Aragón.
3. Servicio Gallego de Salud (SERGAS).
* Corresponding author: marmarpec@gmail.com
Recibido 2023-05-15. Aceptado 2023-08-08
Resumen
Introducción: Aproximadamente, 10% de los pacientes que tuvieron una infección por SARS-COV-2,
presentan una sintomatología persistente, que les ha mermado su calidad de vida. Esto es
especialmente relevante en personas que se contagiaron durante la primera ola. El objetivo de este
estudio es analizar el consumo de recursos sanitarios y sociales por parte de personas con COVID
persistente y su relación con la sintomatología persistente que presentan. Metodología: Estudio
descriptivo transversal y correlacional en el que se recogen datos de pacientes con COVID persistente
recogiendo variables sociodemográficas, clínicas (número de síntomas persistentes), y de consumo de
recursos sanitarios y sociales. Resultados: Los participantes en este estudio muestran una alta
afectación reflejado en la gran cantidad de ntomas residuales que presentan (media 16,47 síntomas).
Por ello, hay un incremento considerable en la utilización de los recursos sanitarios, sociales y legales
tanto públicos como privados. Los servicios de Atención Primaria son los que más se han utilizado por
parte de estos pacientes.
Conclusión: Es necesaria una planificación oportuna de recursos y servicios centrados en el paciente
para la atención posterior a la COVID-19.
Palabras clave: COVID persistente; sintomatología persistente; recursos sanitarios; recursos sociales.
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Abstract
Introduction: Approximately 10% of all patients infected with SARS-COV-2 experience persistent
symptoms that reduce their quality of life. This is especially relevant in individuals who were infected
during the first COVID-19 wave. This study analyzes the use of health and social resources by
individuals suffering from persistent COVID and its relationship with their persistent symptomatology.
Methodology: Cross-sectional descriptive and correlational study in which data are collected from
patients with persistent COVID, considering sociodemographic and clinical variables (number of
persistent symptoms), and consumption of health and social resources. Results: Participants in this
study experienced a high affectation, as reflected by the large number of residual symptoms that they
experienced (mean of 16.47 symptoms). Therefore, a large increase is seen in the use of public and
private health, social, and legal resources. Primary care services are the most frequently used by these
patients.
Conclusion: Timely planning of patient-centered resources and services for post-COVID-19 care is
needed.
Keywords: Long COVID; persistent symptomatology; healthcare resources; social resources.
INTRODUCTION
COVID-19 disease caused by the SARS-CoV-2 severe acute respiratory syndrome has had a devastating
global impact, resulting in an unprecedented health, social, and economic crisis. The initiation of
vaccination was a turning point in the pandemic’s evolution on a health, economic, and social level.
However, more than 10% of the patients who have overcome the disease experienced persistent
symptoms within weeks of their recovery (National Statistics Office, n.d.). Research and care for this
large population group who have had COVID-19 and continue to experience disabling symptoms is a
social responsibility.
Persistent COVID is the syndrome occurring in certain patients who have had a COVID-19 infection
and who experience persistent symptoms, sometimes chronic, resulting in a poor quality of life
(National Statistics Office, n.d.).
Some individuals who suffered from even mild COVID-19 infections continue to experience
persistent or cyclical symptoms, such as chest pain and palpitations, shortness of breath, muscle and
joint pain, headaches, cognitive impairment ('mental fog'), neuropathy and paresthesia, and fatigue
(Alwan, 2020; Carfì, Bernabei, & Landi, 2020; Townsend et al., 2020). Similar symptoms (chronic
fatigue, pain, weakness, depression, and sleep disturbance) have been seen to follow SARS infection
(Moldofsky & Patcai, 2011). These symptoms appear to be cyclical and variable (Troyer, Kohn, & Hong,
2020; Varatharaj et al., 2020). The most common are cognitive and neurological (Ellul et al., 2020),
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respiratory (Fraser, 2020), fatigue, cardiovascular (Akhmerov & Marbán, 2020), dermatological, and
gastrointestinal symptoms (Assaf, Davis, & McCorkell, 2020). It is unknown how long these symptoms
may persist, or the preferred treatment of the same.
In Spain, patients and patient associations for those experiencing persistent COVID have complained
of the lack of resources allocated to research on this pathology, especially as compared to the
resources allocated to the management and control of acute COVID. Some have associated this poor
response to persistent COVID with a lack of resources (Salto, 2022).
Studies using population-based analyses during the first 6 months of the pandemic (February to
August 2020) have shown that a large proportion of individuals infected with SARS-COV-2 during the
first wave had longer-term consequences. These data already indicated that, with millions infected
worldwide, the timely planning of patient-centered resources and services for post-COVID-19 care
would be necessary (Menges et al., 2021).
Few studies have analyzed the use of health and social resources by people with persistent COVID
(Abdullah et al., 2023; Binka et al., 2022; Koumpias, Schwartzman, & Fleming, 2022; Menges et al.,
2021; Miller et al., 2023; Tene, Bergroth, Eisenberg, David, & Chodick, 2023). Normally, large
databases have been used and few studies have examined the association with variables such as the
number of persistent symptoms or sociodemographic variables of those affected by this syndrome.
Therefore, this study aims to analyze the consumption of health and social resources by individuals
with persistent COVID and its relationship with their persistent symptomatology.
METHODS
Design
Cross-sectional descriptive and correlational study. Data were collected from patients suffering from
persistent COVID-19, including sociodemographic, clinical, health, and social resource consumption
variables. Data collection took place in March 2022.
This study is part of a randomized clinical trial registered in the ISRCTN database under reference
number ISRCTN91104012 (Samper-Pardo et al., 2022). Its objective is to analyze the effectiveness and
cost-effectiveness of an intervention using a primary health care APP. The study was developed in an
autonomous community of northern Spain.
Participants, sample, and sample size
The study population was post-COVID-19 patients aged 18 years or older and attended by Primary
Health Care (PHC) services.
The inclusion criteria were being over 18 years of age, having experienced a SARS-COV-2 infection
diagnosed by their family doctor or specialized services for more than three months at the time of
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recruitment and having persistent symptoms, or having a diagnosis of persistent COVID in their clinical
history.
Exclusion criteria were not having a positive COVID-19 diagnostic test; having a diagnosis of severe
uncontrolled disease; having a significant risk of suicide; pregnancy and lactation; participation in a
clinical trial during the past six months; undergoing structured rehabilitative or psychotherapeutic
treatment by healthcare professionals and the presence of any medical, psychological, or social
problems that could significantly interfere with the patient's participation in the study.
Patients were recruited by Primary Health Care professionals, but patients from the Long COVID
Association of Aragon (Spain) also participated.
A convenience sample was used. The necessary sample size was calculated for the clinical trial
(Samper-Pardo et al., 2022). In this study, the main outcome was quality of life; therefore, the pre-
post score difference of the SF-36 instrument was used, considering the value of the highest possible
standard deviation (SD) and a minimum expected difference of 19.3 points for the pre-post rating. A
power of 95% was accepted in a two-sided contrast, along with a risk of 0.05 and a maximum dropout
rate of 10%. The minimum required sample size was 78 subjects, but 100 subjects finally participated
in the study, exceeding the necessary sample size. Of these participants, 20 were men and 80 were
women.
Variables and instruments
Sociodemographic variables, clinical variables related to persistent symptomatology, and the use of
health, social, and legal resources were collected for this study.
- The following socio-demographic variables were considered: gender (man, woman, other),
age, civil status (married or in relationship/single, separated, divorced, or widowed),
education (no studies or primary studies/secondary or university studies), and occupation
(employee, unemployed, employee with temporary work disability (TWD), permanent
disability, retired, others).
- Clinical variables related to post-COVID-19 infection: time since the infection (months),
number of residual symptoms, and severity of these symptoms measured using the Analogue
Visual Scale (36). Residual symptoms included: gastrointestinal symptoms, loss of smell, loss
of taste, blurred vision, eye problems (increased diopter, dryeyes, conjunctivitis), tiredness or
fatigue, cough, fever (over 38°C), low-grade fever (37°C - 38°C), chills or shivering without
fever, bruising, myalgia, headaches, sore throat, dyspnea, drowsiness, dizziness, tachycardia,
orthostatic hypotension, joint pain, chest pain, back pain (cervical, dorsal, or lumbar),
neurological symptoms (tingling, spasms, etc. ), memory loss, confusion or brain fog, short
attention and concentration span, loss of libido or erectile dysfunction, altered menstrual
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cycle, urinary symptoms (infections, overactive bladder), hair loss and other “residual”
symptoms.
- For resource use, the Client Service Receipt Inventory (Knapp, 2001) was used, collecting
information on the entire range of services and supports related to the persistent COVID
pathology used by study participants. It retrospectively collects data on the use of services
over the past 6 months (e.g., rates of use of individual services, mean intensity of service use,
and rates of accommodation use over time). It collects data on the use of hospital services
(emergency and hospitalization), primary care professionals, medical specialties, social
services (home-helpers, association of affected persons, lawyer visits, court appearances,
medical court), complementary tests, absenteeism, and attendance. The validated Spanish
version (Vázquez-Barquero et al., 1997) was used.
Statistical analysis
The sample size allowed the use of parametric methods since, in large samples, although the data
does not follow a normal distribution, the statistics tend to be normal (Lubin Pigouche, Maciá Antón,
2005). First, a descriptive analysis of the sample was performed for the study variables, using
frequencies and percentages for categorical variables, and means and standard deviation (SD) for
continuous variables. To analyze the correlation between the number of symptoms and the variables
of the use of health, social and legal resources, the Pearson P statistic was used. Statistical analysis
was performed using IBM SPSS and R 4.0.5. [60] and results were considered significant when the p-
value was equal to or less than 0.05.
Ethical considerations
The Clinical Research Ethics Committee of Aragón granted ethics approval (PI21/454). Procedures
were carried out in compliance with the ethical standards of the previously mentioned committee
and according to the 1975 Declaration of Helsinki (revised in 2008). All of the subjects signed an
informed consent form; their data wereanonymized and will only be used for this study.
RESULTS
100 individuals participated, of whom 80 were women and 20 were men. The mean age was 48.28
years (SD: 9.26, range: 29-72). Table 1 presents the description of the total sample, concerning
sociodemographic and clinical variables. The profile of the participant was a woman, 48 years of age,
married, with secondary school studies or a university education, employed or with temporary work
incapacity. The time since the infection was 16.12 months (SD 6.34), and the most prevalent
persistent symptomatology was fatigue (98%), cognitive symptomatology (between 71 and 89%),
muscle and joint pain (between 74 and 85%), and dyspnea (60%).
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Table 1
Sample description in terms of sociodemographic, clinical variables, and persistent symptoms.
Variables
Total sample=100
N(%)
mean (SD)
GENDER
Men
Women
20 (20%)
80 (80%)
AGE*
48.28 (9.26)
MARITAL STATUS
Married or in arelationship
Single, separated, widowed
70 (70%)
30 (30%)
EDUCATIONAL LEVEL
Without studies or primary studies
Secondary or university studies
9 (9%)
91 (91%)
OCCUPATION
Employed
Unemployed
TWD
Retired
Others
46 (46.9%)
5 (5.1%)
37 (37.8%)
9 (9.2%)
1 (1%)
TIME SINCE THE INFECTION (months) *
16.12 (6.34)
NUMBER OF PERSISTENT SYMPTOMS*
16.47 (5.99)
PERSISTENT SYMPTOMS (yes%)
Gastrointestinal symptoms
Loss of smell
Loss of taste
Blurred vision
Eye problems (dry eyes, conjunctivitis)
Tiredness or fatigue
Cough
Fever (over 38°C)
Low-grade fever (37°C - 38°C)
Chills or shivering without fever
Bruising
Myalgia
Headaches
Sore throat
Dyspnea
66%
51%
48%
51%
31%
98%
49%
20%
27%
39%
22%
85%
70%
42%
60%
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Drowsiness
Dizziness
Tachycardia
Orthostatic hypotension
Joint pain
Chest pain
Back pain (cervical, dorsal, lumbar)
Neurological symptoms (tingling, spasms, etc.)
Memory loss
Confusion or brain fog
Short attention and concentration span
41%
60%
57%
20%
74%
52%
58%
59%
81%
71%
89%
SD: Standard Deviation; TWD: Temporary Work Disability.
All variables are shown in percentages except for continuous variables*, which are shown in means and standard
deviation.
Regarding the use of health services, Table 2 shows that 48% used hospital emergency services and
6% had to be hospitalized. Family medicine services of the public health system were the most widely
used (93%) and 43% were referred to a specialized public medicine service. The most frequent
referrals were made to pneumology, neurology, internal medicine, and digestive medicine. Eleven
percent visited a public health psychiatrist, but only 7% visited a public health psychologist, while 11%
went to a private psychologist. Eleven percent had to attend a public medical court. As for diagnostic
tests, the most frequent were blood tests (56%) and X-rays (30%).
Table 2
Use of health and social services and number of times used.
PERCENTAGE OF INDIVIDUALS
USING SERVICES
HOW MANY TIMES WAS THIS
SERVICE USED?
Mean (SD)
HOSPITAL HEALTH CARE
Hospital emergencies (yes%)
Hospital admissions (yes%)
Days of hospitalization
48%
6%
1.65 (1,21)
1 (0)
2.40 (2.60)
PRIMARY HEALTH CARE (yes%)
Public family medicine
Private family medicine
Public Family Nurse Practitioner
Private Family Nurse Practitioner
Public Social Work
Private Social Work
93%
11%
24%
4%
7%
1%
8.53 (7.31)
4.54 (3.07)
3.58 (4.51)
1.75(0.95)
2.00 (1.82)
1
SPECIALIZED HEALTH CARE (yes%)
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Public health psychiatrist
Psychiatrist in private healthcare
Public health psychologist
Psychologist in private healthcare
Public/private psychiatric nurse
Public group psychotherapy
Private group psychotherapy
Public specialized medicine 1
Private specialized medicine
Public specialized medicine 2
Public specialized medicine 2
Public specialized medicine 3
Private specialty medicine 3
Alternative medicine
Optician private care
Optician public care
Podiatry private care
11%
6%
7%
11%
0
2%
2%
43%
33%
36%
18%
23%
16%
8%
5%
17%
8%
1.72 (1.55)
2.83 (1.83)
1.71 (0.95)
7.63 (6.21)
0
29.50 (37.47)
24.00 (22.62)
1.62 (1.29)
1.90 (1.30)
1.27 (0.51)
3.16 (5.80)
1.17 (0.49)
1.56 (1.09)
3.00 (2.00)
1.00 (0.00)
1.52 (1.00)
2.75 (2.25)
SOCIAL AND LEGAL SERVICES (yes%)
Public home assistant
Private home assistant
Association of affected people
Visits to public lawyers
Visits to private lawyers
Public medical court
Private medical court
1%
2%
6%
1%
8%
11%
2%
1
12.5 (16.26)
2.00 (0.81)
5.00
1.75 (0.70)
1.09 (0.30)
1.00 (0)
DIAGNOSTIC TESTS (yes%)
Blood tests
Audiometry
Bone densitometry
Electrocardiogram
Ultrasound
Ultrasound-Dopler
Electromyogram
Spirometry
Gammagraphy
Digestive fibrogastroscopy
Stress test
Magnetic resonance imaging
X-ray
Computed Tomography Scan
Other
56%
2%
1%
19%
18%
4%
5%
11%
2%
1%
3%
13%
30%
18%
42%
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SD: Standard Deviation
Regarding the role of work, 72% were in a situation of occupational incapacity during the last year. Of
those who wereactive, over the last month, they had to leave their tasks halfwayat 11.86 days (SD
13.89), and the quality of their work was reduced by 13.81 days (SD 19.12). On a scale of 0 to 100,
with 0 being the lowest and 100 being the highest value, the quantity of work was 63.50 (SD 35.86)
and the quality of work was 71.94 (SD 25.64).
Table 3
Temporary work incapacity status, absenteeism, and attendance during the last 12 months.
MEAN (SD)
Days you have been on sick leave
215.44 (163.38)
In a normal week, how many days do you work?
4.66 (1.25)
In a normal week, how many hours a day do you work?
7.25 (2.16)
In the last month, how many days did you miss work
because of health problems?
1.63 (5.11)
In the last month, how many days did you have to leave
your usual tasks halfway through or not do them
because of health problems?
11.86 (13.89)
On a scale of 0 to 100, how much work did you do?
63.50 (35.86)
In the last month, how many days did you reduce the
quality of your tasks or were less careful because of
health problems?
13.81 (19.12)
On a scale of 0 to 100, how was the quality of your
work?
71.94 (25.64)
SD: Standard Deviation
The bivariate analysis showed a correlation between the number of symptoms and visits to the family
physician of the public health system (Pearson's P 0.242, p-value: 0.015), and the days missed from
work due to health problems (Pearson's P 0.454, p-value: 0.020). There was no significant bivariate
relationship between the number of symptoms and the rest of the variables.
DISCUSSION
This study aims to shed light on the clinical situation and the use of health, social, and legal resources
because of persistent COVID. The results obtained show that SARS-COV-2 infection and the resulting
persistence of symptoms led to a major change in the lives of these individuals and society. This new
syndrome may affect each person differently, so its impact, both on individuals and on the use of
health, social, and legal services will also be different (Michelen et al., 2021).
The sample can be considered representative, being mainly female. This coincides with other studies
(Asadi-Pooya et al., 2021; Pelà et al., 2022). However, the mean age of the participants in our study is
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10 years younger than in other studies (Evans et al., 2022; Munblit et al., 2021; Sigfrid et al., 2021).
Patients in this study experienced an average of 16.47 symptoms, affecting numerous body systems.
The most frequent persistent symptoms are tiredness and fatigue (98%), poor attention and
concentration (89%), and myalgias (85%), coinciding with other studies that analyze this pathology
(Pelà et al., 2022; Sykes et al., 2021). The existing literature suggests that patients with more
persistent symptoms suffer from greater repercussions on physical function and a psychological
burden that causes more emotional distress (Speed et al., 2017; Storm van's Gravesande et al., 2019).
As for the use of health, social, and legal services by the study participants, we find that the use is
slightly higher than that found in other studies (Abdullah et al., 2023; Menges et al., 2021). According
to the work of Menges et al., 36% of the participants underwent a visit to a general practitioner
related to COVID-19. This may be because, in these studies, the analysis is carried out with cohorts of
individuals infected with COVID-19 with a 12-month follow-up, but many do not have the diagnosis
of persistent COVID. On the other hand, the most commonly used service is family medicine. Primary
health care is the gateway to the health system, the level closest to the citizen, and where the main
health problems are managed (Kennedy, Abbott, & Paykel, 2003; Roca et al., 2009; WHO, 1978). It
should be noted that the public health system is mostly used, except in mental health, and specifically
psychology, since this service is underfunded in the public health system (Confederación Salud Mental
España, 2023). On the other hand, one-third of the patients also used private specialized medicine,
and 8% used alternative medicine services, perhaps due to lack of results from the public system or
because of insufficient treatmentevidence, seekingalternate responses or options.
It should be highlighted that over 72% of the participants were temporarily unable to work over the
last year, a figure that coincides with those of previous studies (Rajan et al., 2021; Van Kessel, Olde
Hartman, Lucassen, & Van Jaarsveld, 2022). Participants who are not on temporary work disability
experienced decreases in the quantity and quality of their work as compared to their pre-illness
capacity. This has also been confirmed in prior works (Davis et al., 2021; Westerlind, Palstam,
Sunnerhagen, & Persson, 2021).
This study has its strengths and limitations. The main strength is its novelty, given that few studies
exist on this topic.The main limitations are the cross-sectional design and the fact that we have not
delved into each of the symptoms or their intensity and their relationship with the use of health,
social, and legal resources. Another study limitation is the lack of depth regarding the use of social
resources.This is due to the use of the Client Service Receipt Inventory questionnaire, in which the
items related to the use of social resources are limited to: visits to social workers and legal
consultations. It should also be considered that, at this stage of the relatively recent disease,
healthcare services are the most commonly used by patients suffering from persistent COVID.
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CONCLUSIONS
This study reveals the intense affectation of individuals suffering from persistent COVID, as reflected
in the large number of residual symptoms experienced by the same. Therefore, there is a considerable
increase in the use of public and private health, social, and legal resources. Primary care services are
the most frequently used by these patients, and almost half of the participants were referred to at
least one specialist. There is also an affectation at the work level, as reflected in the temporary work
disabilities and the quantity and quality of work performed.
ETHICAL CONSIDERATIONS
Ethics approval was granted by the Clinical Research Ethics Committee of Aragón (PI21/454). The
procedures carried out complied with the ethical standards of the previously mentioned committee
and with the 1975 Declaration of Helsinki (revised in 2008). All the subjects signed an informed
consent form, and their data were anonymized and will only be used for the study.
DATA AVAILABILITY STATEMENT
Data supporting the findings of this study are available upon reasonable request to the corresponding
author.
CONFLICTS OF INTEREST
The authors declare no conflict of interest.
FUNDING
This study was funded by the Instituto de Salud Carlos III, project FIS PI021/01356, and Feder Funds
Another Way to Make Europe. The funding Institution has not been involved at any time in the
development, analysis, and publication of this study.
AUTHORS' CONTRIBUTIONS
Conceptualization: MªM-P, DO; data collection: IB-G, SL-M.; formal analysis: SL-M; original writing-
drafting: DO, IB-G; writing-revising and editing: all authors. All authors have read and accepted the
published version of the manuscript.
ACKNOWLEDGMENTS
We would like to thank the Aragonese Primary Care Research Group (GAIAP, B21_23R), which is part
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of the Department of Innovation, Research, and University at the Government of Aragón (Spain), the
Primary Care Prevention and Health Promotion Network [RedIAPP-Health Institute Carlos III, Spain
(RD16/0007/0001)], the Research Network on Chronicity, Primary Care and Health Promotion
(RICAPPS, RD21/0016/0005) that is part of the Results-Oriented Cooperative Research Networks in
Health (RICORS) (Carlos III Health Institute), and Feder Funds (Another way to make Europe), for their
support in the development of the study.
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