AVETYAN, Arman; MARTIROSYAN, Goharik; BAGHDASARYAN, Svetlana. General principles and potential organizational gains of Customer Relationship Management System implementation for Municipal Government structures in Armenia. Acciones e Investigaciones Sociales, [S. l.], n. 46, 2025. DOI: 10.26754/ojs_ais/accionesinvestigsoc.20254610444. Disponível em: https://papiro.unizar.es/ojs/index.php/ais/article/view/10444. Acesso em: 5 dec. 2025.