Women, Men and Politeness, by Janet Holmes (New York: Longman, 1995)

BROWN, P, and S. C LEVINSON. 1987, Politeness: Some Universals in language Usage. Cambridge: Cambridge UP.

HICKEY, L and I. VAZQUEZ ORTA, 1994. "Politeness as Deference: a Pragmatic View," Pragmalinguistica 2: 267-284.

LEECH, G, N, 1983. Principles of Pragmatics. London: Longman. https://papiro.unizar.es/ojs/index.php/misc/$$$call$$$/plugins/generic/funding/controllers/grid/funder-grid/add-funder?submissionId=11312

SIFANOU, M, 1989. "On the Telephone Again! Differences in Telephone Behaviour: England versus Greece," Language in Society 18: 527-44.

TANNEN, D. 1990, You Just Don't Understand: Women and Men in Conversation, New York: William Morrow.