Technology Acceptance Scale in Social Workers
Benefits of Teleworking.
DOI:
https://doi.org/10.26754/ojs_ais/accioninvestigsoc.2022437423Keywords:
Technology Acceptance Model; social work; telework technologies; teleworking in Social Services.Abstract
In recent years, there has been significant technological progress, particularly in the world of information and communication technologies (ICTs), which are rapidly transforming the various professions linked to social intervention. The hypothesis that social workers manifest a high level of technology acceptance since they discern significant advantages in using teleworking technologies in their professional practice is used as a starting point for our research. Hence, our main aim was to check the degree of technology acceptance among social workers on an international level, with a secondary goal being to analyse how the link is established between professional practice and the use of new technological opportunities for social workers. With respect to method, a specialised questionnaire with 27 variables (Cronbach’s alpha α = 0.950) and the scale for the Technology Acceptance Model (TAM) were applied to a sample of 1144 social workers from 13 countries. In conclusion, a high degree of technology acceptance was detected, along with a clear identification between professional practice, the use of technological advances and their connection with the standards proposed by NASW, and a clear identification of the main benefits of using such technologies for social work. All these elements have a close relationship with the extension of teleworking in Social Services and with e-social work.
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